retrieve the password
retrieve the username
how to self-help password retrieval How to self-help account retrieval
1
Confirm The Account
2
Safety Verification
3
Set Password
  • account：
    Please enter the IDM account, for example, zhangsan11
  • Last four digits of identity card：
    The last four digits of the Hong Kong ID number do not contain brackets, such as P8889800(1), enter 8001.
  • verification code：